Shipping & Delivery
We are proud to say that we ship both domestically and internationally!
Domestic
We offer ground shipping via USPS in the continental United States. Standard USPS shipping rates apply to the continental United States, Alaska, Puerto Rico, and Hawaii. In-stock items are processed within 1-2 business days, and delivery may take between 3-8 business days. Personalized or custom-made jewelry ships 3 weeks after the order is placed.
We are not responsible for lost or stolen packages under any circumstances . If USPS ground was used we will not be able to submit a claim on your behalf as there is no insurance coverage provided by carrier. If you would like to have your package insured against loss, theft or other issues kindly purchase shipping through UPS. We can not guarantee that that the carrier will approve your claim but will assist you in filing a claim if requested.
If an item is out of stock or on reorder, we will update you via email with a delivery estimate, which can take up to 6 weeks. We can not guarantee delivery by a certain date unless you have purchased express or overnight express shipping.
International
We offer DHL international shipping anywhere in the world. Tax and duties are the customers responsibility. In-stock items are processed within 1-5 business days, and delivery may take between 3-14 business days. Personalized or custom-made jewelry ships 3 weeks after the order is placed. If an item is out of stock or on reorder, we will update you via email with a delivery estimate, which can take up to 6 weeks.
We charge the following rates:
Canada under $75: $24.99
Canada over $75: $19.99
Israel: $37.99
Mexico: $34.99
United Arab Emirates: $37.99
Qatar: $37.99
Kuwait: $37.99
Saudi Arabia: $37.99
Rest of world: $24.99
International shipping charges are non-refundable.
Shipping Disputes
Our small team works tirelessly to get your packages to you in time! Once an item is marked "delivered" by the carrier, it is the customers responsibility to contact the carrier if any delivery issues arise. We are not responsible for any lost, misplaced, or stolen items. No refunds will be issued for lost, misplaced or stolen items, and we will not re-ship the items.